DISPUTES & DEDUCTIONS

Close disputes 80% faster

Stuut captures every dispute and deduction, pulls the documents behind it, and builds the case before your team starts digging.

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Our customers

Trusted by leading enterprises

Surgery Stuff

MPG

CharterUP

LogRocket

Ally

Action Elevator

NCR Voyix

Honeywell

EZG

Bishop

Malta

Brixton

Emburse

Rapido

Conduent

Hybrid

Perkin

Novacore

Greenhouse

ATIS Group

Active

Greenlight Guru

Verifone

Zoominfo

StateSystems

WHY TEAMS CHOOSE STUUT FOR DISPUTES & DEDUCTIONS

Stuut always brings the receipts

Nothing slips into an inbox and disappears.

Stuut captures disputes and deductions wherever they arrive, ties each one to its invoice, and categorizes it against your reason codes.

Bad claims get called out.

Stuut cross-checks what the customer is claiming against what’s actually on file, so invalid deductions surface with the evidence your team needs to contest them.

No more digging through inboxes.

Stuut reads the email trail behind each claim and pulls out the invoices, contracts, BOLs, PODs and other documents shared in it, so they're in one place.

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"Stuut is becoming the program to use from order entry to payment. Get full control of your complete process, detect issues very early, automate the boring work where employees can focus on difficult cases."

Edwin Naezer

Director Value Creation @ Perkin Elmer

GETS BETTER OVER TIME

Every dispute makes the next one less likely

Stuut learns what caused each dispute, from bad pricing and missing paperwork to order issues and recurring deductions, and carries that forward so the same problem stops coming back.

I've read every email and heard every call. I already know how to get them to pay.

any more questions?

FAQ

What's the difference between a deduction and a dispute, and does Stuut handle both?

Yes. A deduction is money a customer takes off a payment. A dispute is a contested charge. Both are contested AR, and Stuut captures, categorizes, and resolves both.

How does Stuut categorize deductions and disputes?

Stuut reads from remittances, bank files, customer portals, and email, then auto-categorizes each item: trade promotion, pricing variance, freight, shortage, damaged goods, quality, delivery, or duplicate charge. It maps cryptic reason codes to plain-language categories so your team doesn't decode them by hand.

Can Stuut match items to source documents automatically?

Yes. Stuut matches each dispute to its source: contracts, pricing agreements, freight BOLs, and PODs. When the claim lines up, Stuut resolves it. When it doesn't, it flags the gap and builds the package to contest.

Can Stuut resolve items automatically?

Yes. Stuut reads the email trail, detects where a dispute resolved, updates the case, and clears the straightforward ones on its own. Complex cases route to a person with full context and a recommended action. Your team stays in control of what Stuut runs.

What kind of audit trail does Stuut provide?

Stuut logs every action, document, and decision with a timestamp. When audit, compliance, or a customer asks what happened, the record is one click away.

How long does implementation take?

Most customers are live in 3 to 5 days. Stuut connects to your existing ERP and starts reading deduction and dispute history immediately. No data migration, no reason-code mapping project, no IT lift.

How is Stuut different from HighRadius or Billtrust?

Legacy tools sort by reason code and track status through static workflows. Stuut reads the thread, matches each dispute to its source, and resolves it. The log builds in real time, and match rates climb as Stuut learns from every case.

Does Stuut replace my team?

No. Stuut handles the evidence gathering, documentation, and straightforward resolutions. Your team focuses on complex negotiations, relationship-sensitive cases, and strategic decisions, and gets more done because the research and paperwork are already handled.